Home Membership Our Services Screenings Collections Resources FAQ’s Contact Us -Resources- Membership Documents Application w/ Credit Download (PDF, 2.12MB) Collection Packet Download (PDF, 3.07MB) Application w/o Credit Download (PDF, 5.29MB) Screening Packet Download (PDF, 4.31MB) Collection Documents Collection Assignment Download (PDF, 350KB) Place an Account Download (PDF, 840KB) The Collections Process Download (PDF, 558KB) Training Guides Rental Report Guide Download (PDF, 784KB) TransUnion Guide Download (PDF, 899KB) FICO Adverse Actions Download (PDF, 61KB) Miscellaneous Documents Your Credit & What It Means Download (PDF, 59KB) Fair Credit Reporting Act Download (PDF, 683KB) The Bed Bugs Training Guide Download (PDF, 280KB) Verifying an Applicant’s Identity Download (PDF, 2.34MB) Website Links: Using Consumer Reports: What Landlords Need to Know Using Consumer Reports: What Employers Need to Know Housing and Urban Development National Multi-Housing Council National Apartment Association American Collectors Association